Returns & Exchanges

At Liene, we stand by the quality of our photo printers and accessories with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are here to help you with a quick and efficient return or exchange process.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the electronic device in its original packaging, including all cables, manuals, and unused photo paper to ensure the item is protected during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our technicians inspect the returned hardware, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing